Last Updated: January 1, 2025
Zhejiang Sunnai Technology Co., Ltd. (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy (“Policy”) explains how we collect, use, store, and protect personal information you provide through our website (https://www.cnsunnai.com/, hereinafter referred to as the “Website”), as well as your rights regarding such information.
Please read this Policy carefully before using the Website. If you have any questions about this Policy, please contact us using the information provided at the end of this document.
1.Information We Collect
1.1 Information You Voluntarily Provide
When you voluntarily submit an inquiry, request for quotation (RFQ), feedback, or other communication through the “Contact Us” form or other forms on the Website, we may collect the following personal information you actively provide:
- Full name
- Company / Organization name
- Phone number
- Email address
- Any other information you voluntarily include in your message
1.2 Information Automatically Collected
When you visit the Website, in order to ensure proper website operation, improve your browsing experience, and maintain necessary security measures, we may automatically collect the following information:
- Device information: Browser type, operating system version, device type (desktop/mobile), screen resolution, etc.
- Usage information: Access date and time, pages visited, duration of visit, referring URL, IP address, etc.
- Cookie data: Please refer to Article 3 of this Policy for detailed information on cookies.
1.3 Information We Do NOT Collect
The Website does not provide any online transaction or e-commerce functionality. We do not collect payment information, billing addresses, bank account details, credit card numbers, or other sensitive personal information related to commercial transactions.
2.Purpose of Information Use
We collect your personal information only for the following legitimate purposes:
| Purpose | Description |
|---|---|
| Inquiry Response | To respond to inquiries, RFQs, or business questions submitted via our contact form |
| Business Communication | To communicate product information, solution details, and business cooperation opportunities with you |
| Service Improvement | To analyze website traffic data and optimize website structure, content, and user experience |
| Security Protection | To monitor website operations, detect, and prevent malicious access, cyberattacks, and other security threats |
| Legal Compliance | To disclose information as required by applicable laws and regulations or by regulatory authorities |
We will not use your personal information for purposes beyond those stated above, nor will we use your information for direct marketing without your prior consent.
3.Cookies and Similar Technologies
3.1 What Are Cookies
Cookies are small data files sent by the Website to your browser and stored on your device when you visit. The Website may use cookies and similar technologies to achieve the following functions:
- Essential Cookies: Ensure the proper functioning of core website features (e.g., page navigation, form submission). These cookies are necessary for the Website to operate and cannot be disabled.
- Analytics Cookies: Help us understand website traffic, pages visited, and user behavior to optimize content. These cookies collect data in an anonymous form.
- Preference Cookies: Remember your browsing preferences (e.g., language settings) to improve convenience during your next visit.
3.2 Managing Cookies
Most browsers accept cookies by default, but you can adjust your browser settings to reject, clear, or manage cookies according to your needs. Specific steps vary by browser and are usually found in the browser’s “Settings” or “Privacy” options. Please note that disabling cookies may cause some website features to function improperly.
4.Information Sharing and Transfer
4.1 We Do NOT Sell Your Information
We commit that we will not sell, rent, or provide your personal information to any third party for commercial purposes.
4.2 Circumstances of Information Sharing
In the following circumstances, we may share your information with third parties when necessary:
- Service Providers: To support website operations, we may engage trusted third-party technology service providers (e.g., web hosting providers, cloud server providers) to assist with processing your information. Such third parties are required to process information under our instructions and subject to confidentiality obligations.
- Legal Requirements: We may disclose your personal information if required by law, court order, or competent governmental authority.
- Protection of Rights: When necessary to protect our legitimate rights and interests, the safety of property, or public safety, and where such disclosure is reasonably necessary.
4.3 International Data Transfer
As our business serves international clients, your information may be transferred to and processed in countries outside your country of residence. When we transfer your information internationally, we ensure that appropriate safeguards are in place in accordance with applicable data protection laws, such as using Standard Contractual Clauses (SCCs) or verifying that the receiving party has an adequate level of data protection.
5.Data Retention and Security
5.1 Retention Period
We retain your personal information only for the period necessary to fulfill the purposes described in this Policy:
- Form submission data: Retained for 2 years from the date of submission, after which it will be automatically deleted or anonymized.
- Access logs: Retained for no more than 6 months.
5.2 Security Measures
We implement reasonable technical and organizational measures to protect your personal information, including:
- HTTPS encryption (SSL/TLS) to ensure secure data transmission;
- Access control mechanisms to restrict unauthorized access to your personal information;
- Regular security assessments and updates to address emerging threats.
5.3 Security Incident Notification
In the event of a personal information security incident, we will promptly notify you in accordance with applicable laws and regulations, informing you of: the basic facts and potential impacts of the incident, measures we have taken or will take, precautions you can take, and our contact information.
6.Your Rights
In accordance with applicable data protection laws (including but not limited to the GDPR for users in the European Economic Area), you have the following rights regarding your personal information:
6.1 Right to Be Informed and Access
You have the right to know what personal information we collect about you and to request access to such information.
6.2 Right to Rectification
If you discover that the personal information we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
6.3 Right to Erasure
In the following circumstances, you have the right to request that we delete your personal information:
- The purpose of collection or use has been fulfilled and there is no need to retain it;
- You withdraw your consent (and we lack other legal grounds for processing);
- We have processed your information unlawfully;
- We have breached our agreement with you regarding the processing of your information.
6.4 Right to Withdraw Consent
If you previously provided personal information based on consent, you have the right to withdraw such consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
6.5 Right to Data Portability
Where technically feasible and where processing is based on your consent or the performance of a contract, you have the right to receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another controller.
6.6 Right to Lodge a Complaint
If you believe our processing of personal information infringes your legitimate rights, you have the right to lodge a complaint with a supervisory authority responsible for data protection in your country of residence.
6.7 How to Exercise Your Rights
To exercise any of the above rights, please contact us using the information provided at the end of this Policy. We will respond to your request within 15 business days of receipt. If a reasonable extension is needed, we will notify you accordingly.
7.Third-Party Links
The Website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of third-party websites, nor do we endorse or assume responsibility for their content or behavior. When you visit a third-party website, we recommend that you review that website’s privacy policy to understand its information protection practices.
8.Children’s Privacy
The Website and its services are primarily designed for business clients and are not directed at children. We do not knowingly collect personal information from individuals under the age of 18. If you are under 18 years of age, please do not submit any personal information through this Website. Minors should read this Policy with the company of a parent or guardian, who may exercise relevant rights on their behalf.
9.Updates to This Policy
As our business evolves and laws and regulations change, we may update this Policy from time to time. We will not reduce your rights under this Policy without your express consent.
When this Policy is updated, we will post the revised version on this page and update the “Last Updated” date. For material changes to this Policy, we will notify you by posting a prominent notice on the Website or by sending a notification to the contact information you provided (such as your email address).
Material changes include but are not limited to:
- Substantive changes to the purposes of personal information collection and use;
- Significant changes to the manner of sharing, transferring, or publicly disclosing personal information;
- Substantive changes to how you exercise your rights;
- Changes to the personal information protection officer or contact information.
We recommend that you review this Policy periodically to ensure you are aware of our latest privacy protection practices.
10.Contact Us
If you have any questions, comments, or suggestions about this Policy, or if you wish to exercise your rights regarding personal information, please contact us through the following channels:
| Contact Channel | Details |
|---|---|
| Company Name | Zhejiang Sunnai Technology Co., Ltd. |
| Business Address | No. 8, Road 11, Xingtan Industrial and Technology Zone, Xingtan Town, Shunde Foshan China |
| Phone | P : +86 13825523337 F : +86 0757-26363013 |
| [email protected] [email protected] |
11.Appendix: Legal Basis for Personal Information Processing
| Legal Basis | Applicable Scenario |
|---|---|
| Consent | When you voluntarily submit information via the contact form, processing is based on your explicit consent |
| Contract Performance | When it is necessary to process information to respond to your inquiry or facilitate business negotiations |
| Legitimate Interests | Website security monitoring, access data analysis — where our interests are balanced against and do not override your rights |
| Legal Obligation | Storage and disclosure obligations mandated by applicable laws and regulations |
This Policy is prepared by Zhejiang Sunnai Technology Co., Ltd. and shall be interpreted by us.
